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E-Commerce Form	<< Back

In order to speed the development process along please start filling out the following form and gathering the materials (as applicable to this project).

Company name:

Contact Person:

Phone Number:

E-mail:

What type of e-commerce solution do you require?

	Visitors must print and fax order or phone order in.
	Use Pay pal to take credit cards
	Multi-page secure order form with shopping cart, visitors can pick products while continuing to look at the site, change their order and submit on-line.
	Full e-commerce shopping cart with automated real time credit card processing, integrated with back end database.

How will on-line and off-line orders be managed if your site is an e-commerce site? Are the ordering systems able to generate unique distinguishable order numbers? Do you require an all web-based order system that integrates both on-line and off-line orders?

What is your current level of on-line business and what are the expectations for future on-line sales?

Do your customers have buying seasons? September is the ideal month to prepare your site for the upcoming Christmas shopping season. Should the site be updated according to each season? What enticements will you offer during off seasons?

List all credit cards the site will accept (Visa, Master Card, AMEX, Discover). Merchant accounts should allow for taking on-line orders from the Internet.

	Visa,
	Master Card
	AMEX
	Discover
	Money Order
	Cheques
	Pay pal
	Blue Point
	other credit cards 1. 2.

List any special shipping and handling charges or taxes for orders. How will shipping and taxes be automatically calculated for on-line orders. List information such as harmonized codes, taxes, duty, etc. Shipping products internationally can be complex and costly.

What are your delivery policies? Customers will probably buy if there is immediate delivery. How long does it take for an order to be received? A customer will not buy from a site if it does not show a complete cost breakdown of their order (price, tax, shipping, etc.) on-line.

Are wholesale prices, drop shipping arrangements or other standard agreements put into a dealer section? Will you allow others to offer your products or services directly on their sites?

Does the website require encryption of data such as SSL support, SSL certificates in the customer’s name, secure e-mail for sending online order information, or other sensitive or confidential data?